Shipping Policy

Last updated: June 2026

Processing Time

Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods

We ship via USPS First Class and Priority Mail. Shipping times vary based on your location but typically range from 2-7 business days.

Live Plant Guarantee

We take great care in packaging our live plants and establishments. If your plant arrives damaged or in poor condition, please contact us within 24 hours of delivery with photos. We will work with you to resolve the issue.

Shipping Restrictions

We currently ship within the United States only. Some plant species may have restrictions in certain states. It is the customer's responsibility to ensure compliance with local regulations.

Contact

For shipping questions or concerns, please contact us at sanctumnetwork.1@gmail.com or blwaterwind@gmail.com. We answer emails daily.